I am currently a Community Builder and Learning Designer at the Government Digital Service.
I help 3000 cross-government professionals understand human centred design and create better services to meet citizen needs.
I do this by creating engaging and effective learning experiences and building a collaborative community of practice.
Experience and approach
I design and produce practical interventions for positive change in civic, commercial and government settings, including:
+ collaborative peer networks
+ participatory neighbourhoods
+ lean project and venture prototypes
+ learning programme design
+ impact measurement
I have a particular expertise in systems re-design and platform building - creating projects, ventures and institutions which thrive on mass participation and develop in novel and innovative ways.